FAQ
You will be working with our professional stylists who will guide you through the amazing journey of finding your outfit! One of our stylists will explain how our shop works, then you will take a browse around our beautiful boutique with over 2500 dresses in stock. After selecting some of your favourite outfits, we will then Continue through to the fitting rooms where your journey will begin.
We always recommend making an appointment to ensure you have one of our fitting rooms allocated.
No all our appointments are free of charge.
1.5 hours
Our outfits range from around £345 to £1000 and our hats/fascinators between £139 to £335.
We have all our stock on display so you take it away on the day.
For online orders, Mother of the Bride allows 7 days to return the item for a full refund (postage not included). No refunds or exchanges are issued for purchases made at the store. For questions about the return policy, please contact our team before completing your purchase.
Yes, our alteration studios are situated above our Mother Of The Bride store , please ask for more information.
We are happy to give you a quote for alterations please book for a consultation with our seamstress.
Your first appointment with the seamstress should be ideally 8 weeks before your wedding date, we can occasionally accommodate a quicker turn around time if required.
Yes, we serve chilled Prosecco, Buck’s Fizz, Tea, coffee and water.
Please call and book your appointment on 0121 350 8007 or go to our website and request www.mumofthebride.co.uk
Monday - Friday 10am-5pm
Saturday 9.30am-5.30pm
Yes, Please contact us as soon as possible if you wish to cancel
Yes, We would recommend calling to check we have an available stylist.
No need to bring anything, we have shoes and accessory’s for you to complete your look.
Lots of our customers find their dream dress on their first visit to Mother of the bride. we encourage you to bring your bride to be, groom or a friend who’s imput is important to you. (Maximum 2 to 3 guests)
Yes we allow photo.
We have over 2500 dresses in store and offer a range of sizes for you to try on between sizes UK 6-30.
Come when you feel ready to purchase your outfit, our dresses can’t be ordered in as a general rule, so once they have sold, we can’t order it back into stock. Our spring/summer collection normally come in over December/January/February time and our autumn/Winter stock around June/July /august.
Most of our customers like to purchase their accessories at the same time as the outfit so that the can see the complete look.
Yes you are welcome to purchase accessory’s if you didn’t buy your dress from us but we would not allow trying your dress on.
We recommend your first consultation with the seamstress 8 weeks before your wedding date, we can normally prioritise an appointment at short notice if you’ve purchased your outfit last minute.
Bring the shoes and underwear you intend to wear on the wedding day.
This depends on how much work needs to be done to your dress to make it perfect! On average this would be 2-3 appointments.
You can pay for your dress in full and take it away with you on the day.
Please call us on 0121 350 8007 and we will help.
We have free onsite parking at our boutique!